{"id":223114,"date":"2025-03-10T06:48:36","date_gmt":"2025-03-10T06:48:36","guid":{"rendered":"https:\/\/eu.intelligentlabs.org\/retur-och-aterbetalningspolicy\/"},"modified":"2025-08-18T12:09:53","modified_gmt":"2025-08-18T11:09:53","slug":"retur-och-aterbetalningspolicy","status":"publish","type":"page","link":"https:\/\/eu.intelligentlabs.org\/sv-se\/retur-och-aterbetalningspolicy\/","title":{"rendered":"Retur- och \u00e5terbetalningspolicy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Retur- och \u00e5terbetalningspolicy<\/h1>\n\n\n\n<p>V\u00e5r returpolicy \u00e4r noggrant inf\u00f6rd som en del av v\u00e5ra anstr\u00e4ngningar f\u00f6r att s\u00e4kerst\u00e4lla att konsumenterna \u00e4r skyddade och \u00e4r helt n\u00f6jda med b\u00e5de v\u00e5ra produkter och tj\u00e4nster.&nbsp;<\/p>\n\n\n\n<p>L\u00e4s f\u00f6ljande noggrant f\u00f6r att s\u00e4kerst\u00e4lla att du \u00e4r fullt medveten om dina r\u00e4ttigheter enligt denna policy och v\u00e5ra skyldigheter gentemot dig.<\/p>\n\n\n\n<p><strong><em>Att skicka in en beg\u00e4ran om \u00e5terbetalning \u00e4r fortfarande f\u00f6rem\u00e5l f\u00f6r godk\u00e4nnande och \u00e4r fr\u00e5n fall till fall. F\u00f6rem\u00e5l k\u00f6pta fr\u00e5n Amazon b\u00f6r \u00e5terbetalas via Amazon. Intelligent Labs \u00f6vervakar alla anspr\u00e5k f\u00f6r att identifiera potentiellt missbruk eller missbruk av v\u00e5ra returpolicyer. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att v\u00e4gra service till vem som helst och kommer att hantera varje beg\u00e4ran om \u00e5terbetalning individuellt.<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>HUVUDPOLICY \u2013 PENGAR-TILLBAKA-GARANTI<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Beg\u00e4ran om \u00e5terbetalning av alla sk\u00e4l m\u00e5ste skickas till<strong>\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0\u00a0\u00a0\u00a0<\/strong><\/li>\n\n\n\n<li>V\u00e5r policy g\u00e4ller i 30 dagar fr\u00e5n ink\u00f6psdatum. Om det har g\u00e5tt 30 dagar sedan ditt k\u00f6p, kan vi tyv\u00e4rr inte erbjuda \u00e5terbetalning eller byte.<\/li>\n\n\n\n<li>I h\u00e4ndelse av att flera produkter av samma SKU har k\u00f6pts, kommer v\u00e5r pengarna-tillbaka-garanti endast att g\u00e4lla f\u00f6r alla produkter under f\u00f6ruts\u00e4ttning att flaskorna inte \u00f6ppnades, de \u00e4r oanv\u00e4nda och de \u00e4r i sitt ursprungliga s\u00e4ljbara skick<\/li>\n\n\n\n<li>En retur b\u00f6r behandlas av dig p\u00e5 den leveransadress som bekr\u00e4ftats av v\u00e5rt supportteam, f\u00f6r att de \u00e5terst\u00e5ende flaskorna ska vara ber\u00e4ttigade till \u00e5terbetalning.<\/li>\n\n\n\n<li>Du kommer att st\u00e5 f\u00f6r dina egna fraktkostnader f\u00f6r att returnera din vara. Fraktkostnader \u00e5terbetalas ej.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>JAG \u00c4NDRADE MIG<\/strong><\/h2>\n\n\n\n<p>Om du vill returnera en vara f\u00f6r att du har \u00e4ndrat dig ang\u00e5ende ditt k\u00f6p, kommer Intelligent Labs att erbjuda dig ett utbyte eller \u00e5terbetalning under f\u00f6ruts\u00e4ttning att:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Du returnerar varan inom 30 dagar fr\u00e5n leveransdatum och ordnar leverans till RAD ONE LTD. ,Intelligent Labs (Kontakta\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0f\u00f6r att f\u00e5 reda p\u00e5 leveransadressen).<\/li>\n\n\n\n<li>Du st\u00e5r f\u00f6r kostnaden f\u00f6r returs\u00e4ndningen.<\/li>\n\n\n\n<li>Den ligger i originalf\u00f6rpackningen (flaskan ej \u00f6ppnad).<\/li>\n\n\n\n<li>Den \u00e4r o\u00f6ppnad, oanv\u00e4nd och i sitt ursprungliga s\u00e4ljbara skick<\/li>\n<\/ul>\n\n\n\n<p>Om dessa krav inte \u00e4r uppfyllda f\u00f6rbeh\u00e5ller sig Intelligent Labs r\u00e4tten att inte erbjuda utbyte eller \u00e5terbetalning f\u00f6r returnering av \u00e5sikts\u00e4ndring.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>BEST\u00c4LLNINGSPROBLEM<\/strong><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Annullering av best\u00e4llning<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Best\u00e4llningar \u00e4r endast kvalificerade f\u00f6r annullering och \u00e5terbetalning n\u00e4r deras status fortfarande inte har skickats.<\/li>\n<\/ul>\n\n\n\n<p><strong>Viktigt:<\/strong>&nbsp;Vissa paket l\u00e4mnar lagret s\u00e5 tidigt som under 24 timmar. I de fall paketet redan \u00e4r p\u00e5 v\u00e4g m\u00e5ste kunder v\u00e4gra paketet vid leverans. En \u00e5terbetalning \u00e4r endast m\u00f6jlig n\u00e4r transport\u00f6ren har uppdaterat sp\u00e5rningsstatusen till \u201d\u00e5terv\u00e4nda till lagret\u201d.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Skadad\/utg\u00e5ngen vara<\/h4>\n\n\n\n<p>F\u00f6r att f\u00e5 en \u00e5terbetalning f\u00f6r skadade eller utg\u00e5ngna f\u00f6rem\u00e5l, skicka ett e-postmeddelande tillsammans med bilder till&nbsp;<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>. Inkludera bilder p\u00e5:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LOT-numret\/utg\u00e5ngsdatumet finns p\u00e5 botten av flaskan (kan ibland visas p\u00e5 den yttre f\u00f6rpackningen eller produktetiketten)<\/li>\n<\/ul>\n\n\n\n<p>Exempel, i varunummer: EXO50427A \u00e4r utg\u00e5ngsdatumet 4 maj 2027, enligt formatet MM\/DDYY.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Relevanta bilder p\u00e5 skadad produkt (flaskf\u00f6rsegling, problem med tablett\/kapsel, allt som kan hj\u00e4lpa oss att unders\u00f6ka)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Saknat f\u00f6rem\u00e5l<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Slut i lager: Vissa produkter kan ha tagits bort fr\u00e5n din best\u00e4llning n\u00e4r de slutar i lager.<\/li>\n<\/ul>\n\n\n\n<p>Du kan vara s\u00e4ker p\u00e5 att du kommer att f\u00e5 en \u00e5terbetalning n\u00e4r detta h\u00e4nder.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delade f\u00f6rs\u00e4ndelser: Vissa best\u00e4llningar kan delas upp i flera f\u00f6rs\u00e4ndelser. Se till att kontrollera om det finns flera sp\u00e5rningsnummer i e-postmeddelandena med orderbekr\u00e4ftelse. Din vara kan fortfarande vara p\u00e5 v\u00e4g till dig.<\/li>\n<\/ul>\n\n\n\n<p>Om du k\u00e4nner att du fortfarande saknar en vara, kontakta oss p\u00e5&nbsp;<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>&nbsp; s\u00e5 att vi kan hj\u00e4lpa dig ytterligare och g\u00f6ra en \u00e5terbetalning.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Fel sak<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Om du k\u00e4nner att du har tagit emot en felaktig vara, skicka oss en bild p\u00e5 den faktiska varan som tagits emot och maila oss p\u00e5\u00a0\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0 tillsammans med dina best\u00e4llningsuppgifter f\u00f6r hj\u00e4lp . Vi kommer att utf\u00e4rda en \u00e5terbetalning\/ers\u00e4ttning s\u00e5 snart vi slutf\u00f6rt fel leverans av varan.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">F\u00f6rsenad leverans<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fraktpartners\/transport\u00f6rer kan \u00e4ndra ordersp\u00e5rningsstatus till \u201dLeverat\u201d upp till 24 timmar f\u00f6re den faktiska leveransen. Om detta intr\u00e4ffar ber vi dig att v\u00e4nta minst 24 timmar innan du kontaktar oss p\u00e5\u00a0\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>.\u00a0<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Kvalitetsproblem<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Om du tror att n\u00e5got \u00e4r fel med produktkvaliteten, v\u00e4nligen kontakta oss via e-post:\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0och tillhandah\u00e5ll en fullst\u00e4ndig problembeskrivning och bild med produktvillkor, foton och partinummer. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att ge dig en l\u00e4mplig l\u00f6sning.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Stulna paket<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intelligent Labs ansvarar inte f\u00f6r eventuella stulna paket. N\u00e4r de tilldelade fraktbolagen markerat best\u00e4llningen som levererad m\u00e5ste kunderna\/byggnadscheferna\/mottagningarna ha det fulla ansvaret f\u00f6r paketf\u00f6rvaring. I h\u00e4ndelse av st\u00f6ld, v\u00e4nligen samordna med myndigheterna i ditt omr\u00e5de.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Levereras till felaktiga adresser<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>I fall d\u00e4r fraktfraktaren har ett fel ansvarar Intelligent Labs f\u00f6r\u00a0\u00e5terf\u00f6rs\u00e4ndelsen eller \u00e5terbetalningen av de fellevererade varorna.<\/li>\n\n\n\n<li>I de fall d\u00e4r kunderna har angett en felaktig\/oavsiktlig leveransadress ska Intelligent Labs inte vara ansvarigt f\u00f6r utbyte eller \u00e5terbetalning av best\u00e4llningar med p\u00e5visbar leveransstatus och information<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading223114_08e316-c1, .wp-block-kadence-advancedheading.kt-adv-heading223114_08e316-c1[data-kb-block=\"kb-adv-heading223114_08e316-c1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading223114_08e316-c1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading223114_08e316-c1[data-kb-block=\"kb-adv-heading223114_08e316-c1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading223114_08e316-c1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading223114_08e316-c1[data-kb-block=\"kb-adv-heading223114_08e316-c1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading223114_08e316-c1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading223114_08e316-c1\"><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading223114_0bd157-39, .wp-block-kadence-advancedheading.kt-adv-heading223114_0bd157-39[data-kb-block=\"kb-adv-heading223114_0bd157-39\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading223114_0bd157-39 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading223114_0bd157-39[data-kb-block=\"kb-adv-heading223114_0bd157-39\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading223114_0bd157-39 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading223114_0bd157-39[data-kb-block=\"kb-adv-heading223114_0bd157-39\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading223114_0bd157-39 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading223114_0bd157-39\"><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Retur- och \u00e5terbetalningspolicy V\u00e5r returpolicy \u00e4r noggrant inf\u00f6rd som en del av v\u00e5ra anstr\u00e4ngningar f\u00f6r att s\u00e4kerst\u00e4lla att konsumenterna \u00e4r skyddade och \u00e4r helt n\u00f6jda med b\u00e5de v\u00e5ra produkter och tj\u00e4nster.&nbsp; L\u00e4s f\u00f6ljande noggrant f\u00f6r att s\u00e4kerst\u00e4lla att du \u00e4r fullt medveten om dina r\u00e4ttigheter enligt denna policy och v\u00e5ra skyldigheter gentemot dig. Att skicka&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"coauthors":[1036],"class_list":["post-223114","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Rus Hughes","author_link":"https:\/\/eu.intelligentlabs.org\/sv-se\/author\/admin\/"},"comment_info":0,"wpml":{"language":"sv-se","is_original":false,"original_post_id":129138,"translations":{"bg-bg":{"id":225428,"language":"bg-bg","is_original":false},"cs-cz":{"id":221646,"language":"cs-cz","is_original":false},"da-dk":{"id":222062,"language":"da-dk","is_original":false},"de-at":{"id":170962,"language":"de-at","is_original":false},"de-de":{"id":134323,"language":"de-de","is_original":false},"el-cy":{"id":229303,"language":"el-cy","is_original":false},"el-gr":{"id":228893,"language":"el-gr","is_original":false},"en-gb":{"id":129668,"language":"en-gb","is_original":false},"en-ie":{"id":215288,"language":"en-ie","is_original":false},"en-mt":{"id":215194,"language":"en-mt","is_original":false},"es-es":{"id":134539,"language":"es-es","is_original":false},"et-ee":{"id":229242,"language":"et-ee","is_original":false},"fi-fi":{"id":237875,"language":"fi-fi","is_original":false},"fr-fr":{"id":129138,"language":"fr-fr","is_original":true},"fr-lu":{"id":218535,"language":"fr-lu","is_original":false},"hu-hu":{"id":223889,"language":"hu-hu","is_original":false},"it-it":{"id":134420,"language":"it-it","is_original":false},"lt-lt":{"id":230948,"language":"lt-lt","is_original":false},"lv-lv":{"id":230273,"language":"lv-lv","is_original":false},"nl-be":{"id":217874,"language":"nl-be","is_original":false},"nl-nl":{"id":215304,"language":"nl-nl","is_original":false},"pl-pl":{"id":216508,"language":"pl-pl","is_original":false},"pt-pt":{"id":197926,"language":"pt-pt","is_original":false},"ro-ro":{"id":237609,"language":"ro-ro","is_original":false},"sk-sk":{"id":242332,"language":"sk-sk","is_original":false},"sl-si":{"id":253862,"language":"sl-si","is_original":false},"sv-se":{"id":223114,"language":"sv-se","is_original":false}}},"_links":{"self":[{"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/pages\/223114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/comments?post=223114"}],"version-history":[{"count":4,"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/pages\/223114\/revisions"}],"predecessor-version":[{"id":223120,"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/pages\/223114\/revisions\/223120"}],"wp:attachment":[{"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/media?parent=223114"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/sv-se\/wp-json\/wp\/v2\/coauthors?post=223114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}