{"id":253862,"date":"2025-03-10T06:48:36","date_gmt":"2025-03-10T06:48:36","guid":{"rendered":"https:\/\/eu.intelligentlabs.org\/politika-vracil-in-nadomestil\/"},"modified":"2025-09-24T07:38:31","modified_gmt":"2025-09-24T06:38:31","slug":"politika-vracil-in-nadomestil","status":"publish","type":"page","link":"https:\/\/eu.intelligentlabs.org\/sl-si\/politika-vracil-in-nadomestil\/","title":{"rendered":"Politika Vra\u010dil In Nadomestil"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Politika vra\u010dil in nadomestil<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Na\u0161a politika vra\u010dil je skrbno vzpostavljena kot del na\u0161ih prizadevanj pri zagotavljanju za\u0161\u010dite potro\u0161nikov in popolnega zadovoljstva z na\u0161imi izdelki in storitvami.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prosimo, da natan\u010dno preberete naslednje, da zagotovite, da se popolnoma zavedate svojih pravic v skladu s tem pravilnikom in na\u0161ih obveznosti do vas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Predlo\u017eitev zahtevka za vra\u010dilo je \u0161e vedno predmet odobritve in je od primera do primera. Predmete, kupljene pri Amazonu, je treba vrniti prek Amazona. Intelligent Labs spremlja vse zahtevke, da prepozna morebitno zlorabo ali zlorabo na\u0161ih pravilnikov o vra\u010dilu. Pridr\u017eujemo si pravico zavrniti storitev komur koli in bomo vsako zahtevo za vra\u010dilo obravnavali posebej.<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>GLAVNA POLITIKA \u2013 GARANCIJA VRA\u010cILA DENARJA<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zahtevke za vra\u010dilo iz katerega koli razloga je treba poslati na\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0\u00a0\u00a0\u00a0<\/strong><\/li>\n\n\n\n<li>Na\u0161a polica velja 30 dni od datuma nakupa. \u010ce je od va\u0161ega nakupa minilo 30 dni, \u017eal ne moremo ponuditi vra\u010dila ali zamenjave.<\/li>\n\n\n\n<li>V primeru, da je bilo kupljenih ve\u010d izdelkov iste SKU, bo na\u0161a garancija za vra\u010dilo denarja veljala le za vse izdelke pod pogojem, da steklenice niso bile odprte, da so neuporabljene in da so v prvotnem stanju, primernem za prodajo.<\/li>\n\n\n\n<li>Vra\u010dilo morate obdelati na naslovu za dostavo, ki ga potrdi na\u0161a skupina za podporo, da bodo preostale steklenice upravi\u010dene do vra\u010dila.<\/li>\n\n\n\n<li>Sami boste odgovorni za pla\u010dilo stro\u0161kov po\u0161iljanja za vra\u010dilo va\u0161ega predmeta. Stro\u0161ki po\u0161iljanja so nevra\u010dljivi.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>PREMISLIL SEM SI<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u010ce \u017eelite izdelek vrniti, ker ste si premislili glede nakupa, vam bo Intelligent Labs ponudil zamenjavo ali vra\u010dilo pod pogojem, da:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Artikel vrnete v roku 30 dni od datuma dostave in se dogovorite za po\u0161iljanje na RAD ONE LTD. ,Intelligent Labs (Obrnite se na\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0\u010de \u017eelite izvedeti povratni naslov za po\u0161iljanje).<\/li>\n\n\n\n<li>Stro\u0161ke vra\u010dila po\u0161iljke nosite sami.<\/li>\n\n\n\n<li>Je v originalni embala\u017ei (stekleni\u010dka ni odprta).<\/li>\n\n\n\n<li>Je neodprt, neuporabljen in v originalnem prodajnem stanju<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u010ce te zahteve niso izpolnjene, si Intelligent Labs pridr\u017euje pravico, da ne ponudi zamenjave ali povra\u010dila za vra\u010dila, ki se premislijo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>TE\u017dAVE Z NARO\u010cILI<\/strong><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Preklic naro\u010dila<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Naro\u010dila so upravi\u010dena do preklica in vra\u010dila kupnine le, \u010de so \u0161e vedno neodposlana.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Pomembno:<\/em>&nbsp;<em>Nekateri paketi zapustijo skladi\u0161\u010de \u017ee po 24 urah. V primerih, ko je paket \u017ee na poti, morajo kupci paket zavrniti ob dostavi. Vra\u010dilo je mo\u017eno \u0161ele, ko prevoznik posodobi status sledenja na \u201cvrnjeno v skladi\u0161\u010de\u201d.<\/em><\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Po\u0161kodovan\/potekel artikel<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u010ce \u017eelite dobiti povra\u010dilo za po\u0161kodovane ali pote\u010dene izdelke, po\u0161ljite e-po\u0161to skupaj s slikami na&nbsp;<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>. Prilo\u017eite slike:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0160tevilka LOT\/rok uporabnosti je na dnu plastenke (v\u010dasih je lahko prikazan na zunanji embala\u017ei ali etiketi izdelka)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Na primer, v seriji \u0161t.: EXO50427A je rok uporabnosti 4. maj 2027 v obliki MM\/DDLL.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ustrezne slike po\u0161kodovanega izdelka (tesnilo steklenice, te\u017eava s tableto\/kapsulo, vse, kar nam lahko pomaga pri preiskavi)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Manjkajo\u010di element<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ni na zalogi: nekateri izdelki so bili morda odstranjeni iz va\u0161ega naro\u010dila, ko jih ni na zalogi.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Bodite prepri\u010dani, da boste prejeli povra\u010dilo, ko se to zgodi.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Razdeljene po\u0161iljke: nekatera naro\u010dila so lahko razdeljena na ve\u010d po\u0161iljk. Ne pozabite preveriti ve\u010d sledilnih \u0161tevilk v e-po\u0161tnih sporo\u010dilih s potrditvijo naro\u010dila. Va\u0161 predmet je morda \u0161e vedno na poti do vas.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u010ce menite, da vam \u0161e vedno manjka izdelek, se obrnite na nas na&nbsp;<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>&nbsp;da vam lahko dodatno pomagamo in izdamo vra\u010dilo.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Napa\u010den predmet<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u010ce menite, da ste prejeli napa\u010den artikel, nam po\u0161ljite sliko dejanskega prejetega artikla in nam po\u0161ljite e-po\u0161to na\u00a0\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0skupaj s podrobnostmi naro\u010dila za pomo\u010d. Vra\u010dilo\/zamenjavo bomo izvedli takoj, ko bomo zaklju\u010dili dostavo napa\u010dnega artikla.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Odlo\u017eena po\u0161iljka<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dostavni partnerji\/prevozniki lahko status sledenja naro\u010dilu spremenijo v \u00bbDostavljeno\u00ab do 24 ur pred dejansko dostavo. \u010ce se to zgodi, vas prosimo, da po\u010dakate vsaj 24 ur, preden nas kontaktirate na\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>.\u00a0<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Te\u017eave s kakovostjo<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u010ce menite, da je nekaj narobe s kakovostjo izdelka, se obrnite na nas po e-po\u0161ti:\u00a0<a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>\u00a0s popolnim opisom te\u017eave in sliko s pogoji izdelka, fotografijami in \u0161tevilko serije. Potrudili se bomo, da vam zagotovimo ustrezno re\u0161itev.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Ukradeni paketi<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intelligent Labs ne odgovarja za ukradene pakete. Ko so dodeljeni prevozniki ozna\u010dili naro\u010dilo kot dostavljeno, morajo biti stranke\/upravniki stavb\/recepcije v celoti odgovorni za varno hrambo paketa. V primeru kraje se obrnite na oblasti na va\u0161em obmo\u010dju.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Dostavljeno na napa\u010dne naslove<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V primerih, ko je kriv po\u0161iljatelj, je Intelligent Labs odgovoren za ponovno po\u0161iljanje ali vra\u010dilo napa\u010dno dostavljenih predmetov.<\/li>\n\n\n\n<li>V primerih, ko so stranke vnesle napa\u010den\/nenameren naslov za dostavo, Intelligent Labs ne bi smel biti odgovoren za zamenjavo ali vra\u010dilo kakr\u0161nih koli naro\u010dil z dokazljivim statusom dostave in informacijami<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading253862_c4d6cf-1c, .wp-block-kadence-advancedheading.kt-adv-heading253862_c4d6cf-1c[data-kb-block=\"kb-adv-heading253862_c4d6cf-1c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading253862_c4d6cf-1c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading253862_c4d6cf-1c[data-kb-block=\"kb-adv-heading253862_c4d6cf-1c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading253862_c4d6cf-1c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading253862_c4d6cf-1c[data-kb-block=\"kb-adv-heading253862_c4d6cf-1c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading253862_c4d6cf-1c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading253862_c4d6cf-1c\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politika vra\u010dil in nadomestil Na\u0161a politika vra\u010dil je skrbno vzpostavljena kot del na\u0161ih prizadevanj pri zagotavljanju za\u0161\u010dite potro\u0161nikov in popolnega zadovoljstva z na\u0161imi izdelki in storitvami. Prosimo, da natan\u010dno preberete naslednje, da zagotovite, da se popolnoma zavedate svojih pravic v skladu s tem pravilnikom in na\u0161ih obveznosti do vas. Predlo\u017eitev zahtevka za vra\u010dilo je \u0161e&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"coauthors":[1036],"class_list":["post-253862","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Rus Hughes","author_link":"https:\/\/eu.intelligentlabs.org\/sl-si\/author\/admin\/"},"comment_info":0,"wpml":{"language":"sl-si","is_original":false,"original_post_id":129138,"translations":{"bg-bg":{"id":225428,"language":"bg-bg","is_original":false},"cs-cz":{"id":221646,"language":"cs-cz","is_original":false},"da-dk":{"id":222062,"language":"da-dk","is_original":false},"de-at":{"id":170962,"language":"de-at","is_original":false},"de-de":{"id":134323,"language":"de-de","is_original":false},"el-cy":{"id":229303,"language":"el-cy","is_original":false},"el-gr":{"id":228893,"language":"el-gr","is_original":false},"en-gb":{"id":129668,"language":"en-gb","is_original":false},"en-ie":{"id":215288,"language":"en-ie","is_original":false},"en-mt":{"id":215194,"language":"en-mt","is_original":false},"es-es":{"id":134539,"language":"es-es","is_original":false},"et-ee":{"id":229242,"language":"et-ee","is_original":false},"fi-fi":{"id":237875,"language":"fi-fi","is_original":false},"fr-fr":{"id":129138,"language":"fr-fr","is_original":true},"fr-lu":{"id":218535,"language":"fr-lu","is_original":false},"hu-hu":{"id":223889,"language":"hu-hu","is_original":false},"it-it":{"id":134420,"language":"it-it","is_original":false},"lt-lt":{"id":230948,"language":"lt-lt","is_original":false},"lv-lv":{"id":230273,"language":"lv-lv","is_original":false},"nl-be":{"id":217874,"language":"nl-be","is_original":false},"nl-nl":{"id":215304,"language":"nl-nl","is_original":false},"pl-pl":{"id":216508,"language":"pl-pl","is_original":false},"pt-pt":{"id":197926,"language":"pt-pt","is_original":false},"ro-ro":{"id":237609,"language":"ro-ro","is_original":false},"sk-sk":{"id":242332,"language":"sk-sk","is_original":false},"sl-si":{"id":253862,"language":"sl-si","is_original":false},"sv-se":{"id":223114,"language":"sv-se","is_original":false}}},"_links":{"self":[{"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/pages\/253862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/comments?post=253862"}],"version-history":[{"count":2,"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/pages\/253862\/revisions"}],"predecessor-version":[{"id":253864,"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/pages\/253862\/revisions\/253864"}],"wp:attachment":[{"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/media?parent=253862"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/sl-si\/wp-json\/wp\/v2\/coauthors?post=253862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}