{"id":218535,"date":"2025-03-10T06:48:36","date_gmt":"2025-03-10T06:48:36","guid":{"rendered":"https:\/\/eu.intelligentlabs.org\/politique-de-remboursement-et-de-retour\/"},"modified":"2026-03-27T11:58:08","modified_gmt":"2026-03-27T11:58:08","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/eu.intelligentlabs.org\/fr-lu\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<style>.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1230px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id11_caa244-24 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id11_caa244-24 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column11_a2dfef-d3 > .kt-inside-inner-col,.kadence-column11_a2dfef-d3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column11_a2dfef-d3{position:relative;}@media all and (max-width: 1024px){.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column11_a2dfef-d3\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62, .wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62[data-kb-block=\"kb-adv-heading11_0f9181-62\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62[data-kb-block=\"kb-adv-heading11_0f9181-62\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62[data-kb-block=\"kb-adv-heading11_0f9181-62\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_0f9181-62 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_0f9181-62\">Politique de remboursement et de retour<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53, .wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53[data-kb-block=\"kb-adv-heading11_5a123e-53\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53[data-kb-block=\"kb-adv-heading11_5a123e-53\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53[data-kb-block=\"kb-adv-heading11_5a123e-53\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_5a123e-53 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_5a123e-53\">Notre politique de retour est soigneusement mise en place dans le cadre de nos efforts visant \u00e0 garantir que les consommateurs sont prot\u00e9g\u00e9s et pleinement satisfaits de nos produits et services. <\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a, .wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a[data-kb-block=\"kb-adv-heading11_a35814-6a\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a[data-kb-block=\"kb-adv-heading11_a35814-6a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a[data-kb-block=\"kb-adv-heading11_a35814-6a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_a35814-6a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_a35814-6a\">Veuillez lire attentivement ce qui suit pour vous assurer que vous \u00eates pleinement conscient de vos droits en vertu de cette politique et de nos obligations envers vous.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de, .wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de[data-kb-block=\"kb-adv-heading11_eeb9d5-de\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de[data-kb-block=\"kb-adv-heading11_eeb9d5-de\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de[data-kb-block=\"kb-adv-heading11_eeb9d5-de\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_eeb9d5-de wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_eeb9d5-de\"><strong><em>La soumission d&#8217;une demande de remboursement est soumise \u00e0 approbation et se fait au cas par cas. Les articles achet\u00e9s sur Amazon doivent \u00eatre rembours\u00e9s via Amazon. Intelligent Labs surveille toutes les r\u00e9clamations afin d&#8217;identifier toute utilisation abusive de nos politiques de retour. Nous nous r\u00e9servons le droit de refuser tout service et traiterons chaque demande de remboursement individuellement.   <\/em><\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05, .wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05[data-kb-block=\"kb-adv-heading11_8a522c-05\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05[data-kb-block=\"kb-adv-heading11_8a522c-05\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05[data-kb-block=\"kb-adv-heading11_8a522c-05\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_8a522c-05 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_8a522c-05\"><strong>POLITIQUE PRINCIPALE \u2013 GARANTIE DE REMBOURSEMENT<\/strong><\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_33dcef-83 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_551463-ec .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_551463-ec .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_551463-ec\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Les demandes de remboursement pour quelque raison que ce soit doivent \u00eatre envoy\u00e9es \u00e0 <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>    <\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_6112bb-7c .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_6112bb-7c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_6112bb-7c\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Notre politique est valable 30 jours \u00e0 compter de la date d&#8217;achat. Pass\u00e9 ce d\u00e9lai, nous ne pouvons malheureusement pas proposer de remboursement ni d&#8217;\u00e9change. <\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_75e2d5-f9 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_75e2d5-f9 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_75e2d5-f9\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Dans le cas o\u00f9 plusieurs produits du m\u00eame SKU ont \u00e9t\u00e9 achet\u00e9s, notre garantie de remboursement ne s&#8217;appliquera qu&#8217;\u00e0 tous les produits \u00e0 la condition que les bouteilles n&#8217;aient pas \u00e9t\u00e9 ouvertes, qu&#8217;elles ne soient pas utilis\u00e9es et qu&#8217;elles soient dans leur \u00e9tat de vente d&#8217;origine.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_b75ee9-32 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_b75ee9-32 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_b75ee9-32\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Un retour doit \u00eatre trait\u00e9 par vous \u00e0 l&#8217;adresse de livraison confirm\u00e9e par notre \u00e9quipe d&#8217;assistance, pour que les bouteilles restantes soient \u00e9ligibles \u00e0 un remboursement. <\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_0e2f23-07 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_0e2f23-07 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_0e2f23-07\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Les frais de retour sont \u00e0 votre charge. Ils ne sont pas remboursables. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38, .wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38[data-kb-block=\"kb-adv-heading11_28e58c-38\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38[data-kb-block=\"kb-adv-heading11_28e58c-38\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38[data-kb-block=\"kb-adv-heading11_28e58c-38\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_28e58c-38 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_28e58c-38\"><strong>J&#8217;AI CHANG\u00c9 D&#8217;AVIS<\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8, .wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8[data-kb-block=\"kb-adv-heading11_10113e-c8\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8[data-kb-block=\"kb-adv-heading11_10113e-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8[data-kb-block=\"kb-adv-heading11_10113e-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_10113e-c8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_10113e-c8\">Si vous souhaitez retourner un article parce que vous avez chang\u00e9 d&#8217;avis sur votre achat, Intelligent Labs vous proposera un \u00e9change ou un remboursement \u00e0 condition que :<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_dff889-f1 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_4487c8-96 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_4487c8-96 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_4487c8-96\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Vous retournez l&#8217;article dans les 30 jours suivant la date de livraison et organisez l&#8217;exp\u00e9dition \u00e0 RAD ONE LTD., Intelligent Labs (Contactez <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> pour conna\u00eetre l&#8217;adresse de retour). <\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_2c9e6b-ce .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_2c9e6b-ce .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_2c9e6b-ce\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Vous prenez en charge les frais de retour.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_c74c97-4a .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_c74c97-4a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_c74c97-4a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Il est dans son emballage d&#8217;origine (flacon non ouvert).<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_9e1471-f1 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_9e1471-f1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_9e1471-f1\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Il n&#8217;est pas ouvert, n&#8217;a pas \u00e9t\u00e9 utilis\u00e9 et est dans son \u00e9tat d&#8217;origine vendable.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb, .wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb[data-kb-block=\"kb-adv-heading11_0fa1a2-eb\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb[data-kb-block=\"kb-adv-heading11_0fa1a2-eb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb[data-kb-block=\"kb-adv-heading11_0fa1a2-eb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_0fa1a2-eb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_0fa1a2-eb\">Si ces exigences ne sont pas satisfaites, Intelligent Labs se r\u00e9serve le droit de ne pas proposer d&#8217;\u00e9change ou de remboursement pour les retours suite \u00e0 un changement d&#8217;avis.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad, .wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad[data-kb-block=\"kb-adv-heading11_891ec5-ad\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad[data-kb-block=\"kb-adv-heading11_891ec5-ad\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad[data-kb-block=\"kb-adv-heading11_891ec5-ad\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_891ec5-ad wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_891ec5-ad\"><strong>PROBL\u00c8MES DE COMMANDE<\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41, .wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41[data-kb-block=\"kb-adv-heading11_02e3c3-41\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41[data-kb-block=\"kb-adv-heading11_02e3c3-41\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41[data-kb-block=\"kb-adv-heading11_02e3c3-41\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_02e3c3-41 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_02e3c3-41\"><strong>Annulation de commande<\/strong><\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_58fdc4-1d kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_947ea4-80 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_947ea4-80 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_947ea4-80\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Les commandes ne sont \u00e9ligibles \u00e0 l&#8217;annulation et au remboursement que lorsque leur statut n&#8217;est toujours pas exp\u00e9di\u00e9.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69, .wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69[data-kb-block=\"kb-adv-heading11_965b5c-69\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69[data-kb-block=\"kb-adv-heading11_965b5c-69\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69[data-kb-block=\"kb-adv-heading11_965b5c-69\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_965b5c-69 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_965b5c-69\"><strong><em>Important:<\/em> <\/strong><em>Certains colis quittent l&#8217;entrep\u00f4t en moins de 24 heures. Si le colis est d\u00e9j\u00e0 en transit, le client doit le refuser \u00e0 la livraison. Un remboursement n&#8217;est possible qu&#8217;une fois que le transporteur a mis \u00e0 jour le statut de suivi sur \u00ab retourn\u00e9 \u00e0 l&#8217;entrep\u00f4t \u00bb.  <\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2, .wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2[data-kb-block=\"kb-adv-heading11_64f969-e2\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2[data-kb-block=\"kb-adv-heading11_64f969-e2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2[data-kb-block=\"kb-adv-heading11_64f969-e2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_64f969-e2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_64f969-e2\">Article endommag\u00e9\/expir\u00e9<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c, .wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c[data-kb-block=\"kb-adv-heading11_1f0cd3-2c\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c[data-kb-block=\"kb-adv-heading11_1f0cd3-2c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c[data-kb-block=\"kb-adv-heading11_1f0cd3-2c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_1f0cd3-2c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_1f0cd3-2c\">Pour obtenir un remboursement pour un article endommag\u00e9 ou p\u00e9rim\u00e9, veuillez envoyer un e-mail accompagn\u00e9 de photos \u00e0 <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>. Veuillez inclure des photos de : <\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_ce85a9-bd kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_0b6d75-0b .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_0b6d75-0b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_0b6d75-0b\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Le num\u00e9ro de LOT\/la date de p\u00e9remption se trouve au bas du flacon (il peut parfois \u00eatre indiqu\u00e9 sur l&#8217;emballage ext\u00e9rieur ou l&#8217;\u00e9tiquette du produit)<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5, .wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5[data-kb-block=\"kb-adv-heading11_7b0b6e-a5\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5[data-kb-block=\"kb-adv-heading11_7b0b6e-a5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5[data-kb-block=\"kb-adv-heading11_7b0b6e-a5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_7b0b6e-a5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_7b0b6e-a5\">Exemple, dans le lot n\u00b0 : EXO50427A, la date d&#8217;expiration est le 04 mai 2027, suivant le format MM\/JJAA.<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_b3739d-62 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_89cf5b-2e .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_89cf5b-2e .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_89cf5b-2e\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Le num\u00e9ro de LOT\/la date de p\u00e9remption se trouve au bas du flacon (il peut parfois \u00eatre indiqu\u00e9 sur l&#8217;emballage ext\u00e9rieur ou l&#8217;\u00e9tiquette du produit)<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64, .wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64[data-kb-block=\"kb-adv-heading11_8f1d72-64\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64[data-kb-block=\"kb-adv-heading11_8f1d72-64\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64[data-kb-block=\"kb-adv-heading11_8f1d72-64\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_8f1d72-64 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_8f1d72-64\">Article manquant<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_87c52e-73 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_d4242b-f8 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_d4242b-f8 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_d4242b-f8\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Rupture de stock : Certains produits peuvent avoir \u00e9t\u00e9 retir\u00e9s de votre commande lorsqu&#8217;ils sont en rupture de stock. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62, .wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62[data-kb-block=\"kb-adv-heading11_49eadc-62\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62[data-kb-block=\"kb-adv-heading11_49eadc-62\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62[data-kb-block=\"kb-adv-heading11_49eadc-62\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_49eadc-62 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_49eadc-62\">Soyez assur\u00e9 que vous recevrez un remboursement une fois que cela se produira. <\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_374ed1-d3 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_6992fe-2f .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_6992fe-2f .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_6992fe-2f\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Exp\u00e9ditions fractionn\u00e9es : Certaines commandes peuvent \u00eatre divis\u00e9es en plusieurs envois. V\u00e9rifiez la pr\u00e9sence de plusieurs num\u00e9ros de suivi dans les e-mails de confirmation de commande. Votre article est peut-\u00eatre encore en route.  <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf, .wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf[data-kb-block=\"kb-adv-heading11_1b74c2-cf\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf[data-kb-block=\"kb-adv-heading11_1b74c2-cf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf[data-kb-block=\"kb-adv-heading11_1b74c2-cf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_1b74c2-cf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_1b74c2-cf\">If you feel that you\u2019re still missing an item, please contact us at <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> so we can further assist you and issue a refund.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86, .wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86[data-kb-block=\"kb-adv-heading11_07c8c6-86\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86[data-kb-block=\"kb-adv-heading11_07c8c6-86\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86[data-kb-block=\"kb-adv-heading11_07c8c6-86\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_07c8c6-86 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_07c8c6-86\">Mauvais article<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_d8835c-c4 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_d2719c-81 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_d2719c-81 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_d2719c-81\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Si vous pensez avoir re\u00e7u un mauvais article, veuillez nous envoyer une photo de l&#8217;article re\u00e7u et nous contacter par e-mail \u00e0 <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> avec les d\u00e9tails de votre commande pour obtenir de l&#8217;aide. Nous proc\u00e9derons au remboursement ou au remplacement d\u00e8s r\u00e9ception de l&#8217;article d\u00e9fectueux. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe, .wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe[data-kb-block=\"kb-adv-heading11_26f9b9-fe\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe[data-kb-block=\"kb-adv-heading11_26f9b9-fe\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe[data-kb-block=\"kb-adv-heading11_26f9b9-fe\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_26f9b9-fe wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_26f9b9-fe\">Exp\u00e9dition retard\u00e9e<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_636fff-3e kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_bad583-e5 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_bad583-e5 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_bad583-e5\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Les partenaires\/transporteurs peuvent modifier le statut de suivi de la commande en \u00ab Livr\u00e9 \u00bb jusqu&#8217;\u00e0 24 heures avant la livraison. Dans ce cas, veuillez patienter au moins 24 heures avant de nous contacter \u00e0 l&#8217;adresse <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>.  <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60, .wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60[data-kb-block=\"kb-adv-heading11_fc0b55-60\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60[data-kb-block=\"kb-adv-heading11_fc0b55-60\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60[data-kb-block=\"kb-adv-heading11_fc0b55-60\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_fc0b55-60 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_fc0b55-60\">Probl\u00e8mes de qualit\u00e9<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_d14123-88 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_2fa203-a2 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_2fa203-a2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_2fa203-a2\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Si vous pensez qu&#8217;un probl\u00e8me de qualit\u00e9 survient, veuillez nous contacter par e-mail \u00e0 l&#8217;adresse <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> en fournissant une description compl\u00e8te du probl\u00e8me et une photo de l&#8217;\u00e9tat du produit, des photos et le num\u00e9ro de lot. Nous ferons de notre mieux pour vous proposer une solution adapt\u00e9e. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9, .wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9[data-kb-block=\"kb-adv-heading11_c9035b-c9\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9[data-kb-block=\"kb-adv-heading11_c9035b-c9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9[data-kb-block=\"kb-adv-heading11_c9035b-c9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_c9035b-c9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_c9035b-c9\">Colis vol\u00e9s<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_a3dcf6-ba kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_fc53fc-24 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_fc53fc-24 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_fc53fc-24\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Intelligent Labs d\u00e9cline toute responsabilit\u00e9 en cas de vol de colis. Une fois la commande marqu\u00e9e comme livr\u00e9e par le transporteur, les clients, les g\u00e9rants d&#8217;immeuble et les r\u00e9ceptionnistes sont enti\u00e8rement responsables de la s\u00e9curit\u00e9 du colis. En cas de vol, veuillez contacter les autorit\u00e9s locales.  <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed, .wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed[data-kb-block=\"kb-adv-heading11_fbe234-ed\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed[data-kb-block=\"kb-adv-heading11_fbe234-ed\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed[data-kb-block=\"kb-adv-heading11_fbe234-ed\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_fbe234-ed wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_fbe234-ed\">Livr\u00e9 \u00e0 des adresses incorrectes<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_5006f6-ea kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_fb9477-df .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_fb9477-df .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_fb9477-df\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Dans les cas o\u00f9 le transporteur est en faute, Intelligent Labs est responsable de la r\u00e9exp\u00e9dition ou du remboursement des articles mal livr\u00e9s. <\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_2041a9-24 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_2041a9-24 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_2041a9-24\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Dans les cas o\u00f9 les clients ont saisi une adresse de livraison incorrecte\/involontaire, Intelligent Labs ne devrait pas \u00eatre responsable de l&#8217;\u00e9change ou du remboursement de toute commande avec un statut et des informations de livraison d\u00e9montrables.<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement et de retour Notre politique de retour est soigneusement mise en place dans le cadre de nos efforts visant \u00e0 garantir que les consommateurs sont prot\u00e9g\u00e9s et pleinement satisfaits de nos produits et services. 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