{"id":129668,"date":"2025-03-10T06:48:36","date_gmt":"2025-03-10T06:48:36","guid":{"rendered":"https:\/\/eu.intelligentlabs.org\/refund-and-returns-policy\/"},"modified":"2026-03-27T13:16:57","modified_gmt":"2026-03-27T13:16:57","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/eu.intelligentlabs.org\/en-gb\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<style>.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1230px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id11_caa244-24 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id11_caa244-24 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id11_caa244-24 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column11_a2dfef-d3 > .kt-inside-inner-col,.kadence-column11_a2dfef-d3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column11_a2dfef-d3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column11_a2dfef-d3{position:relative;}@media all and (max-width: 1024px){.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column11_a2dfef-d3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column11_a2dfef-d3\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62, .wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62[data-kb-block=\"kb-adv-heading11_0f9181-62\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62[data-kb-block=\"kb-adv-heading11_0f9181-62\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_0f9181-62[data-kb-block=\"kb-adv-heading11_0f9181-62\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_0f9181-62 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_0f9181-62\">Returns &amp; Refunds Policy<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53, .wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53[data-kb-block=\"kb-adv-heading11_5a123e-53\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53[data-kb-block=\"kb-adv-heading11_5a123e-53\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_5a123e-53[data-kb-block=\"kb-adv-heading11_5a123e-53\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_5a123e-53 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_5a123e-53\">Our returns policy is carefully put in place as a part of our efforts in ensuring consumers are protected and are fully satisfied with both our products and services. <\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a, .wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a[data-kb-block=\"kb-adv-heading11_a35814-6a\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a[data-kb-block=\"kb-adv-heading11_a35814-6a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_a35814-6a[data-kb-block=\"kb-adv-heading11_a35814-6a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_a35814-6a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_a35814-6a\">Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de, .wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de[data-kb-block=\"kb-adv-heading11_eeb9d5-de\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de[data-kb-block=\"kb-adv-heading11_eeb9d5-de\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_eeb9d5-de[data-kb-block=\"kb-adv-heading11_eeb9d5-de\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_eeb9d5-de wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_eeb9d5-de\"><strong><em>Submitting a refund request is still subject for approval and is a case to case basis. Items purchased from Amazon should be refunded via Amazon. Intelligent Labs monitors all claims to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone and will handle each refund request individually.   <\/em><\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05, .wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05[data-kb-block=\"kb-adv-heading11_8a522c-05\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05[data-kb-block=\"kb-adv-heading11_8a522c-05\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_8a522c-05[data-kb-block=\"kb-adv-heading11_8a522c-05\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_8a522c-05 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_8a522c-05\"><strong>MAIN POLICY \u2013 MONEY BACK GUARANTEE<\/strong><\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_33dcef-83 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_33dcef-83 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_551463-ec .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_551463-ec .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_551463-ec\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Refund requests for any reasons must be sent to <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>    <\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_6112bb-7c .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_6112bb-7c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_6112bb-7c\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Our policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately we cannot offer a refund or exchange. <\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_75e2d5-f9 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_75e2d5-f9 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_75e2d5-f9\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">In the event that multiple products of the same SKU were purchased, our money back guarantee will only apply to all products with the condition that the bottles were not opened , they are unused and they are in their original saleable condition<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_b75ee9-32 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_b75ee9-32 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_b75ee9-32\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">A return should be processed by you at the shipping address confirmed by our support team, for the remaining bottles to be eligible for a refund. <\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_0e2f23-07 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_0e2f23-07 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:8px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_0e2f23-07\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38, .wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38[data-kb-block=\"kb-adv-heading11_28e58c-38\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38[data-kb-block=\"kb-adv-heading11_28e58c-38\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_28e58c-38[data-kb-block=\"kb-adv-heading11_28e58c-38\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_28e58c-38 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_28e58c-38\"><strong>I CHANGED MY MIND<\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8, .wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8[data-kb-block=\"kb-adv-heading11_10113e-c8\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8[data-kb-block=\"kb-adv-heading11_10113e-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_10113e-c8[data-kb-block=\"kb-adv-heading11_10113e-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_10113e-c8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_10113e-c8\">If you wish to return an item because you have changed your mind about your purchase, Intelligent Labs will offer you an exchange or refund provided that:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_dff889-f1 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_dff889-f1 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_4487c8-96 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_4487c8-96 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_4487c8-96\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>You return the item within 30 days from the delivery date and arrange shipment to RAD ONE LTD. ,Intelligent Labs (Contact <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> to know the return shipping address). <\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_2c9e6b-ce .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_2c9e6b-ce .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_2c9e6b-ce\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">You bear the cost for the return shipment.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_c74c97-4a .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_c74c97-4a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_c74c97-4a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">It is in its original packaging (bottle not opened).<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_9e1471-f1 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_9e1471-f1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_9e1471-f1\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">It is unopened, unused and in its original saleable condition<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb, .wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb[data-kb-block=\"kb-adv-heading11_0fa1a2-eb\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb[data-kb-block=\"kb-adv-heading11_0fa1a2-eb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_0fa1a2-eb[data-kb-block=\"kb-adv-heading11_0fa1a2-eb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_0fa1a2-eb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_0fa1a2-eb\">If these requirements are not satisfied Intelligent Labs reserves the right not to offer an exchange or refund for change of mind returns.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad, .wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad[data-kb-block=\"kb-adv-heading11_891ec5-ad\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad[data-kb-block=\"kb-adv-heading11_891ec5-ad\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_891ec5-ad[data-kb-block=\"kb-adv-heading11_891ec5-ad\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_891ec5-ad wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_891ec5-ad\"><strong>ORDER PROBLEMS<\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41, .wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41[data-kb-block=\"kb-adv-heading11_02e3c3-41\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41[data-kb-block=\"kb-adv-heading11_02e3c3-41\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_02e3c3-41[data-kb-block=\"kb-adv-heading11_02e3c3-41\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_02e3c3-41 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_02e3c3-41\"><strong>Order Cancellation<\/strong><\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_58fdc4-1d ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_58fdc4-1d kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_947ea4-80 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_947ea4-80 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_947ea4-80\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Orders are only eligible for cancellation and refund when their status is still undispatched.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69, .wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69[data-kb-block=\"kb-adv-heading11_965b5c-69\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69[data-kb-block=\"kb-adv-heading11_965b5c-69\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_965b5c-69[data-kb-block=\"kb-adv-heading11_965b5c-69\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_965b5c-69 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_965b5c-69\"><strong><em>Important:<\/em> <\/strong><em>Some packages leave the warehouse as early as under 24 hours. In cases where the package is already in transit, customers must refuse the package upon delivery. A refund is only possible once the carrier has updated the tracking status to \u201creturned to warehouse\u201d.  <\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2, .wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2[data-kb-block=\"kb-adv-heading11_64f969-e2\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2[data-kb-block=\"kb-adv-heading11_64f969-e2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_64f969-e2[data-kb-block=\"kb-adv-heading11_64f969-e2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_64f969-e2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_64f969-e2\">Damaged\/Expired item<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c, .wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c[data-kb-block=\"kb-adv-heading11_1f0cd3-2c\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c[data-kb-block=\"kb-adv-heading11_1f0cd3-2c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_1f0cd3-2c[data-kb-block=\"kb-adv-heading11_1f0cd3-2c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_1f0cd3-2c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_1f0cd3-2c\">To get a refund for damaged, or expired items, please send an email along with pictures to <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> . Please include pictures of: <\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_ce85a9-bd ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_ce85a9-bd kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_0b6d75-0b .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_0b6d75-0b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_0b6d75-0b\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">The LOT number\/ Expiry date to be found on the bottom of the bottle ( sometimes could be shown on the outer packaging or product label)<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5, .wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5[data-kb-block=\"kb-adv-heading11_7b0b6e-a5\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5[data-kb-block=\"kb-adv-heading11_7b0b6e-a5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_7b0b6e-a5[data-kb-block=\"kb-adv-heading11_7b0b6e-a5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_7b0b6e-a5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_7b0b6e-a5\">Example, in the lot no: EXO50427A, the expiration date is May 04, 2027, following the format MM\/DDYY.<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_b3739d-62 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_b3739d-62 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_89cf5b-2e .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_89cf5b-2e .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_89cf5b-2e\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">The LOT number\/ Expiry date to be found on the bottom of the bottle ( sometimes could be shown on the outer packaging or product label)<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64, .wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64[data-kb-block=\"kb-adv-heading11_8f1d72-64\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64[data-kb-block=\"kb-adv-heading11_8f1d72-64\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_8f1d72-64[data-kb-block=\"kb-adv-heading11_8f1d72-64\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_8f1d72-64 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_8f1d72-64\">Missing item<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_87c52e-73 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_87c52e-73 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_d4242b-f8 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_d4242b-f8 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_d4242b-f8\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Out of Stock: Some products may have been removed from your order when they go out of stock. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62, .wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62[data-kb-block=\"kb-adv-heading11_49eadc-62\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62[data-kb-block=\"kb-adv-heading11_49eadc-62\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_49eadc-62[data-kb-block=\"kb-adv-heading11_49eadc-62\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_49eadc-62 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_49eadc-62\">Rest assured that you will be receiving a refund once this happens. <\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_374ed1-d3 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_374ed1-d3 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_6992fe-2f .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_6992fe-2f .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_6992fe-2f\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Split Shipments: Some orders may be split into multiple shipments. Be sure to check for multiple tracking numbers in the order confirmation emails. Your item might still be on its way to you.  <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf, .wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf[data-kb-block=\"kb-adv-heading11_1b74c2-cf\"]{margin-bottom:18px;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf[data-kb-block=\"kb-adv-heading11_1b74c2-cf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_1b74c2-cf[data-kb-block=\"kb-adv-heading11_1b74c2-cf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_1b74c2-cf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_1b74c2-cf\">If you feel that you\u2019re still missing an item, please contact us at <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> so we can further assist you and issue a refund.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86, .wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86[data-kb-block=\"kb-adv-heading11_07c8c6-86\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86[data-kb-block=\"kb-adv-heading11_07c8c6-86\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_07c8c6-86[data-kb-block=\"kb-adv-heading11_07c8c6-86\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_07c8c6-86 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_07c8c6-86\">Wrong Item<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d8835c-c4 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_d8835c-c4 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_d2719c-81 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_d2719c-81 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_d2719c-81\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">In case you feel that you received a wrong item, please send us a picture of the actual item received and email us at <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> along with your order details for assistance . We will issue a refund\/ replacement as soon as we conclude the wrong item delivery. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe, .wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe[data-kb-block=\"kb-adv-heading11_26f9b9-fe\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe[data-kb-block=\"kb-adv-heading11_26f9b9-fe\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_26f9b9-fe[data-kb-block=\"kb-adv-heading11_26f9b9-fe\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_26f9b9-fe wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_26f9b9-fe\">Delayed Shipment<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_636fff-3e ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_636fff-3e kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_bad583-e5 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_bad583-e5 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_bad583-e5\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Shipping partners\/carriers may change the order tracking status to \u2018Delivered\u2019 up to 24 hours ahead of the actual delivery. If this occurs, we kindly ask that you wait at least 24 hours before contacting us at <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a>.  <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60, .wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60[data-kb-block=\"kb-adv-heading11_fc0b55-60\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:26px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60[data-kb-block=\"kb-adv-heading11_fc0b55-60\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_fc0b55-60[data-kb-block=\"kb-adv-heading11_fc0b55-60\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_fc0b55-60 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_fc0b55-60\">Quality Issues<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_d14123-88 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_d14123-88 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_2fa203-a2 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_2fa203-a2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_2fa203-a2\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">If you believe something is wrong with product quality, please contact us by email: <a href=\"mailto:support@intelligentlabs.org\">support@intelligentlabs.org<\/a> providing a full problem description and picture with product conditions, photos and lot number. We will do our best to provide you with an appropriate resolution. <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9, .wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9[data-kb-block=\"kb-adv-heading11_c9035b-c9\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9[data-kb-block=\"kb-adv-heading11_c9035b-c9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_c9035b-c9[data-kb-block=\"kb-adv-heading11_c9035b-c9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_c9035b-c9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_c9035b-c9\">Stolen Packages<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_a3dcf6-ba ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_a3dcf6-ba kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_fc53fc-24 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_fc53fc-24 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_fc53fc-24\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Intelligent Labs is not responsible for any stolen packages. Once the assigned shipping carriers marked the order as delivered \u2013 the customers\/building managers\/receptions must have full responsibility of package safekeeping. In case of theft, please coordinate with the authorities in your area.  <\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed, .wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed[data-kb-block=\"kb-adv-heading11_fbe234-ed\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:18px;margin-left:0px;font-size:20px;line-height:1.2;font-weight:600;font-style:normal;color:#1a202c;}.wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed[data-kb-block=\"kb-adv-heading11_fbe234-ed\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_fbe234-ed[data-kb-block=\"kb-adv-heading11_fbe234-ed\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_fbe234-ed wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading11_fbe234-ed\">Delivered to Incorrect Addresses<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-bottom:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list{grid-row-gap:6px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:11px;}.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items11_5006f6-ea ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items11_5006f6-ea kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11_fb9477-df .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_fb9477-df .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_fb9477-df\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">In cases where the shipping carrier is at fault, Intelligent Labs is responsible for the reshipment or refund of the misdelivered items. <\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-11_2041a9-24 .kt-svg-icon-list-single{font-size:10px !important;}.kt-svg-icon-list-item-11_2041a9-24 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11_2041a9-24\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">In cases where the customers have entered an incorrect\/unintended shipping address, Intelligent Labs should not be liable for exchange or refund of any orders with demonstrable delivered status and information<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds Policy Our returns policy is carefully put in place as a part of our efforts in ensuring consumers are protected and are fully satisfied with both our products and services. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"coauthors":[1036],"class_list":["post-129668","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Rus Hughes","author_link":"https:\/\/eu.intelligentlabs.org\/en-gb\/author\/admin\/"},"comment_info":0,"wpml":{"language":"en-gb","is_original":false,"original_post_id":129138,"translations":{"bg-bg":{"id":225428,"language":"bg-bg","is_original":false},"cs-cz":{"id":221646,"language":"cs-cz","is_original":false},"da-dk":{"id":222062,"language":"da-dk","is_original":false},"de-at":{"id":170962,"language":"de-at","is_original":false},"de-de":{"id":134323,"language":"de-de","is_original":false},"el-cy":{"id":229303,"language":"el-cy","is_original":false},"el-gr":{"id":228893,"language":"el-gr","is_original":false},"en-gb":{"id":129668,"language":"en-gb","is_original":false},"en-ie":{"id":215288,"language":"en-ie","is_original":false},"en-mt":{"id":215194,"language":"en-mt","is_original":false},"es-es":{"id":134539,"language":"es-es","is_original":false},"et-ee":{"id":229242,"language":"et-ee","is_original":false},"fi-fi":{"id":237875,"language":"fi-fi","is_original":false},"fr-fr":{"id":129138,"language":"fr-fr","is_original":true},"fr-lu":{"id":218535,"language":"fr-lu","is_original":false},"hu-hu":{"id":223889,"language":"hu-hu","is_original":false},"it-it":{"id":134420,"language":"it-it","is_original":false},"lt-lt":{"id":230948,"language":"lt-lt","is_original":false},"lv-lv":{"id":230273,"language":"lv-lv","is_original":false},"nl-be":{"id":217874,"language":"nl-be","is_original":false},"nl-nl":{"id":215304,"language":"nl-nl","is_original":false},"pl-pl":{"id":216508,"language":"pl-pl","is_original":false},"pt-pt":{"id":197926,"language":"pt-pt","is_original":false},"ro-ro":{"id":237609,"language":"ro-ro","is_original":false},"sk-sk":{"id":242332,"language":"sk-sk","is_original":false},"sl-si":{"id":253862,"language":"sl-si","is_original":false},"sv-se":{"id":223114,"language":"sv-se","is_original":false}}},"_links":{"self":[{"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/pages\/129668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/comments?post=129668"}],"version-history":[{"count":1,"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/pages\/129668\/revisions"}],"predecessor-version":[{"id":129711,"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/pages\/129668\/revisions\/129711"}],"wp:attachment":[{"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/media?parent=129668"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/eu.intelligentlabs.org\/en-gb\/wp-json\/wp\/v2\/coauthors?post=129668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}